Terms and Conditions
Article 1: Scope of Application
Our Terms and Conditions were last updated on 10 June 2024.
These general terms and conditions of sale apply to all transactions concluded through the websites and applications of the Mantra Maniac brand, operated by Aquarian Consultant V.O.F. Any natural or legal person making an order validated via our secure payment platform is considered a “client.”
Article 1a: Age limit
Age restrictions apply: Mantra Maniac only accepts clients over 18 years old for all digital services and courses. We strive to restrict access to our sites, products, and services to minors. Any subscriber to the newsletter or customer who does not meet these criteria (age over 18) will be immediately deleted from our database and refunded if necessary, with a return of the concerned product(s) required.
Article 2: Price
Prices are indicated in euros (EUR) if purchased on our website or in the currency of the country of the resident if purchased via an App Store, including all applicable taxes. We do not charge for shipping or handling. The price applied to an order will be that announced at the time of the order.
Article 3: Payment
Payment is due immediately on the date of the order, including for pre-order products. Payment can be made by credit card, with cards issued by banks domiciled outside the EU required to be international bank cards (Mastercard or Visa). Secure online payment by credit card is made through Mollie. The information transmitted is encrypted by industry-standard software and cannot be read during transport over the network. Any guarantee as to the security of this system is entirely the responsibility of Mollie and cannot be attributed to us.
Article 4: Delivery
Since we offer digital services and courses, delivery is made via electronic means immediately upon successful payment. The risks will be your responsibility from the date on which the ordered services have been accessed or downloaded.
We strive to ensure our clients are satisfied with their purchases. However, if you are not satisfied with a digital service or course, you may request a refund under the following conditions:
- Refund Eligibility: Refund requests must be made within 14 days from the date of purchase.
- Conditions: The service or course must not have been fully consumed or completed. Refunds are not available for services or courses that have been fully accessed or where the primary content has been utilized.
- Process: To request a refund, please contact us at mantramaniac@aquarianconsultant.com with your order details and the reason for the refund request. We will review your request and notify you of the approval or rejection of your refund.
- Exclusions: Refunds are not available for promotional items, discounted services, or bundled packages unless stated otherwise in the promotion terms.
If your refund is approved, it will be processed, and a credit will automatically be applied to your original method of payment within a certain amount of days, depending on your card issuer’s policies.
In accordance with the General Data Protection Regulation (GDPR), you have the right to access and rectify personal data concerning you. We declare all of our files to the appropriate Data Protection Authority in the Netherlands. By adhering to these general terms and conditions of sale, you acknowledge having read our personal data protection policy and consent to our collection and use of this data.
Privacy Policy:
- Data Collection: We collect personal data such as name, email address, and payment information for order processing and service delivery.
- Data Use: The data collected is used for processing orders, delivering services, and improving customer experience. We may also use this data for marketing purposes if explicit consent has been provided.
- Data Storage: Personal data is stored securely and is accessible only by authorized personnel.
- Data Sharing: We do not share personal data with third parties except for payment processing (Mollie) and legal obligations.
- Data Rights: Clients have the right to access, correct, and delete their personal data. Requests can be made by contacting us at mantramaniac@aquarianconsultant.com.
- Cookies: Our website uses cookies to enhance user experience. Clients can manage cookie preferences through their browser settings.
Article 7: Changes to these Terms and Conditions
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will make reasonable efforts to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, in whole or in part, please stop using the website and the Service.
Article 8: Company information
Mantra Maniac is a brand name of Aquarian Consultant V.O.F.
Owned by Jelmar Groot and Annette Wallmeyer
Ansjovislaan 350, 4617AX, Bergen op Zoom, The Netherlands
Contact Email: mantramaniac@aquarianconsultant.com
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